Privacy & Cookies
Your information, handled with care.
This policy explains how VPower Solution handles personal information when you visit vpowersolution.com, contact us, or send a business inquiry. It is intended as a clear operational policy and should be reviewed if our services, website tools or legal entity details change.
Information we receive
When you contact us, we may receive your name, company, email address, country or market, area of interest, project details, telephone or WhatsApp number, and any other information you choose to provide.
How we use information
- To respond to inquiries and communicate about potential business projects.
- To evaluate sourcing, wholesale, OEM/ODM, private label and export requirements.
- To maintain business records, protect our website and comply with applicable obligations.
We do not sell personal information.
How inquiries are sent
The inquiry form currently prepares an email in your own email application. The website does not store the completed form on our server. Your email provider will process the message according to its own privacy terms.
Sharing and international processing
Where necessary for your request, information may be shared with service providers, professional advisers, logistics providers, or relevant product and manufacturing partners. Because our work is international, information may be processed outside your country. We limit sharing to what is reasonably required for the inquiry or project.
Retention and security
We retain inquiry and business correspondence only as long as reasonably necessary for communication, legitimate business records and legal obligations. We use reasonable administrative and technical measures, but no internet transmission or storage method can be guaranteed completely secure.
Cookies and browser storage
This website currently uses essential browser storage only to remember whether you accepted the cookie notice or selected essential use. We do not currently place analytics or advertising cookies. If optional analytics, advertising or similar technologies are introduced, we will update this policy and request appropriate consent before activating them.
External services
Links to WhatsApp and email services take you to third-party services. Those providers process information under their own privacy policies. Our website may also be delivered through infrastructure and security providers that process limited technical information such as IP address, request time and browser details to operate and protect the service.
Your choices
Depending on applicable law, you may request access to, correction of, or deletion of personal information we hold about you, or object to certain processing. We may need to verify your identity before completing a request.
Contact us
For privacy questions or requests, email [email protected] or contact us on WhatsApp at +86 151 1827 1010.